From false promises and heartbreak to hope - How Heidi Franz is bouncing back from the last-minute collapse of B&B Hotels

B&B left her hanging on the day she was meant to emigrate to Spain; Zaaf offered her a kickstart to her new European life

Heidi Franz
(Image credit: Getty Images)

Heidi Franz was setting out for a run. Her flight to Spain would depart in five hours, and with a day’s worth of sitting idle in cramped airplane seats ahead of her, she decided to make the most of this opportunity to move her body. And with it, say goodbye to the familiar streets and trails of her Washington home, cold and wet as it usually is in December. The welcome promise of sun and a new life in Spain awaiting.

But then her phone rang.

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